ÂÜÀòÉç

Skip to main content
Update Location

My Location

Update your location to show providers, locations, and services closest to you.

Enter a zip code
Or
Select a campus/region

ÂÜÀòÉç Direct Care Network

Overlooking Downtown Jacksonville and the St. Johns River

ÂÜÀòÉç Direct Care Network offers access to hundreds of services and providers throughout the region. ÂÜÀòÉç Direct Care Network is a zero-premium plan for City of Jacksonville employees.

Employees who select ÂÜÀòÉç Direct Care Network do not pay for preventive health care services and only pay a $10 co-pay for primary care physician visits. Additionally, deductibles and out-of-pocket costs may be lower than some other plans offered.

Employees who are currently enrolled in another benefits plan must re-enroll for 2023 health benefits and select ÂÜÀòÉç Direct Care Network. More information is available on the .

About ÂÜÀòÉç Jacksonville

By combining its strengths with the University of Florida College of Medicine – Jacksonville, ÂÜÀòÉç offers residents all the benefits of an academic health center. ÂÜÀòÉç is on the forefront of the latest treatments and technologies, and its participation in clinical trials brings the latest research advances to the clinical setting, pioneering medical advances today to benefit patients tomorrow.

More than 400 ÂÜÀòÉç physicians throughout Northeast Florida and Southeast Georgia provide primary care and specialty care services. Research has repeatedly shown that in more complex cases, patients within an academic health center have better outcomes, resulting in a better quality of life.

There's a ÂÜÀòÉç Doctor Near You

No matter where you work or live, there's a ÂÜÀòÉç physician nearby. View ÂÜÀòÉç primary care and specialty care practices in Northeast Florida and Southeast Georgia.

ÂÜÀòÉç also has primary and specialty care practices in in North and North Central Florida.

See Your ÂÜÀòÉç Doctor Online

You can see your ÂÜÀòÉç physician or provider from your home, office or any location where you have internet access just by using your computer, tablet or smartphone.

Learn more about the benefits of ÂÜÀòÉç Virtual Visit and view a list of services and providers at ÂÜÀòÉçHealthJax.org/virtual-visit.

Frequently Asked Questions

Detailed information about City of Jacksonville employee benefits, including contact numbers and email addresses, is available at .

What should I do if I want to enroll in the new ÂÜÀòÉç Direct Care Network?
Employees who would like to enroll in ÂÜÀòÉç Direct Care Network must re-enroll during open enrollment.

What is my monthly premium for ÂÜÀòÉç Direct Care Network?
ÂÜÀòÉç Direct Care Network is an 'employee only' zero-premium plan for City of Jacksonville employees.

What is my co-pay for a primary care visit?
The co-pay for primary care visits is only $10.

What are my out-of-pocket costs for other medical services?
Visit for a list of deductibles and out-of-pocket costs.

Are all ÂÜÀòÉç services covered by ÂÜÀòÉç Direct Care Network?
Yes. ÂÜÀòÉç Direct Care Network gives you access to more than 30 primary care practices and 100 specialty and sub-specialty services in Northeast Florida and Southeast Georgia.

If I need specialty care services that are not offered in the Jacksonville area, where can I go?
If you require a service not available in Jacksonville, ÂÜÀòÉç Direct Care Network provides access to additional services at ÂÜÀòÉç Shands Hospital in Gainesville.

Where can I take my child if he or she has an emergency?
ÂÜÀòÉç has two dedicated pediatric emergency rooms in Jacksonville at ÂÜÀòÉç North and ÂÜÀòÉç Jacksonville. ÂÜÀòÉç Direct Care Network also gives you access to emergency care at other facilities in the area. Visit for more information.

What if my child needs specialty care services?
ÂÜÀòÉç provides routine and specialty care for newborns to age 18.

Who do I contact if I have questions about City of Jacksonville open enrollment or 2023 benefits plans, including ÂÜÀòÉç Direct Care Network?
If you have questions about your benefits, visit for more information. You may also call 904-630-1314 or email benefits@coj.net.